General inbox
If you don’t know where your request belongs, write here and we’ll route it.
- Email: hello@fasoc.cl
- Phone: +56 (2) 5555 0188
- Response time: 2–3 business days (Mon–Fri)
Editorial desk (archive corrections & metadata)
Contact the editorial desk if you spotted a problem in an issue record: wrong year, incorrect issue number, missing page range, broken PDF, or inconsistent author spelling. If you’re asking about a citation, include the exact item you’re using (Año/No, year, and the page number you intend to cite).
- Email: editorial@fasoc.cl
- Phone: +56 (2) 5555 0191
What to include (copy/paste):
Issue: (Year / Año / Nº / date range)
Article title:
Author(s):
Page(s):
Problem (one sentence):
Source link (if relevant):
Permissions & reuse (PDFs, images, tables)
If you want to reuse a scanned page, table, figure, or a large excerpt in a book, report, or course pack, contact permissions first. We’ll tell you what we can authorize for the archive site, and when you need to request approval from the original rights holder.
- Email: rights@fasoc.cl
- Expected reply: 3–5 business days
Include: what you want to reuse, where it will appear (publication/course), distribution scale, and whether it is commercial or non-commercial.
Submissions and academic correspondence
If your message is about manuscript submission requirements, peer review process questions, or editorial policy, use the submissions inbox. This is also the correct address for proposals of special issues focused on defence policy, strategic studies, arms control/disarmament, or civil–military relations in Latin America.
- Email: submissions@fasoc.cl
- Subject line format: SUBMISSION - [Last name] - [Short title]
Technical support (broken links, PDF loading, accessibility)
If a PDF fails to open, a file is corrupted, or a page renders incorrectly, send the URL and your device/browser details. If you’re reporting an accessibility issue (reading order, missing text layer, contrast problems), describe exactly what fails.
- Email: support@fasoc.cl
- Phone: +56 (2) 5555 0177
Postal address
FASOC Archive Administration
Av. Providencia 1234, Floor 6
Providencia, Santiago 7500000
Chile
Office hours: Mon–Fri, 10:00–17:00 (Chile time)
Note: visits by appointment only.
Message form (optional)
If you prefer to send a message by form, include the following information:
- Name (Your name)
- Email (you@domain.com)
- Topic - choose one: Archive correction / metadata; Permissions / reuse; Submission inquiry; Technical support; Other
- Message - be specific. Include issue/year/page if relevant.
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